![]() Soft skills positively affect culture, mindsets, attitudes, and behaviors, which help enterprises define and solve problems. These nontechnical skills, such as leadership, enable individuals to interact more effectively and get work done - two critical issues when teams are scattered geographically and in some cases have never met face to face. The world’s new working arrangements will place an even greater value on soft skills. ![]() 1 And that will require different ways of thinking, working, and collaborating - not just laptops and reliable internet connections. A Gartner poll conducted in June 2020 showed that close to half the knowledge workers globally will continue to work remotely after the pandemic ends. COVID-19 has permanently redefined the office.
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